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FAQ of the Week: How can I contact AMRI if I have questions or need technical support?

FAQ of the Week: How can I contact AMRI if I have questions or need technical support?

Our customer support team can be reached via live online chat or telephone (800-272-9064), Monday-Friday, 9:00am-5:00pm CST.  

If you need assistance outside of normal business hours, we also offer extended support hours through email. Our knowledgeable staff is on hand and will respond to your email questions and requests quickly between the hours of 7:00am and 11:00pm CST.

AMRI Staff

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One of my colleagues expressed the belief that ventricular tachycardia and ventricular fibrillation should be treated the same way. This does not square with my knowledge of electrophysiology and pharmacology. Please comment. We wholeheartedly agree with your approach of beginning with basic cardiac electrophysiology…

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Your authority to practice is based on your state’s EMS laws. Most EMS systems (local, state or regional) issue system-wide standard operating procedures (SOP’s). These function in many ways like a prospective prescription from the system medical authority authorizing treatment(s) based on defined circumstances. ACLS…

FAQ of the Week: What type of continuing education credit (CE credit) can be claimed for taking AMRI's Advanced Cardiac Life Support (ACLS) or PALS provider course?

AMRI’s ACLS and PALS courses are accredited by the National Board of Emergency Care Certifications (NBECC) for 10 Category 1 CE hours. Earn CEUs online for certification or renewal.